[festusrules]

Originally Posted by festusrules

I had heard that they would replace batteries in Smoke Detectors. Having high ceilings and a too short ladder, I took advantage of their service last fall.

Was told they would replace them if I was home and had the new batteries available. They arrived in a full size fire truck, with 3 firemen. They looked at the locations of the detectors and asked if I had a ladder. I told them that my ladder was too short for me to safely reach the detectors (that is why I asked them to do it). They advised me that their ladder might cause damage to my walls (apparently my guess that they would come out with an 8' step ladder was incorrect). I noticed that one of the firemen was 6" taller than me and would be able to do the replacement with my ladder. And he did.

I am telling this story not as a complaint about the firemen. They were pleasant and helpful. My surprise was/is that the Fire Dept sent a large vehicle and 3 guys to a job which could have been done by 1 guy and an 8' step ladder. With all the assets and investments made in TV, I still find it hard to believe that they lack the simple tools to efficiently provide a very useful service.

Edited 9/18/2015

If TV wants to provide services such as changing batteries and lightbulbs in high ceilings do not use firemen and their trucks/ladders to do it. Staff 2 or 3 people with cheap vehicles and 8 ft ladders to handle these tasks. If necessary, charge users a fee Of $10 (approx). I would gladly pay for such a service.


Got to be lots of others who have had this experience.

bump