I also have issues with them not having the system working. It is usually out for a few months at a time. I go to the Mills and Spanish Spring since theirs work and they use a different system which is much better than what Brownwood uses and theirs don't break down.
I wear hearing aids (due to too many years shooting a gun in Alaska and not being smart enough to wear ear protectors) and even with those hearing aids on the movie volume most times is pretty low. AND it also depends on how bad my allergies are will depend on if I have to wear the headset but more often than not.
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