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Old 09-20-2015, 06:36 PM
Polar Bear Polar Bear is offline
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I just got my Magic Jack and I have a question...

I've done the number port, and I got an email from MJ telling me we won't be getting incoming calls for a week or two until the port is complete. I didn't know that when I bought it, but I can probably live with it okay. However...the voice volume seems very low on this end. (Apparently it's okay on the other end.) Could this volume issue be related to the port? Is there a chance it might improve when the port is complete?

Finally, if I'm not satisfied with MJ, will I able to simply go to Ooma instead...and still keep my current number?

Thanks.

P.S. Two more questions. 1) Does Ooma also have a time period where you don't receive any incoming calls? The more I think about it this is pretty bad. The caller gets the typical message to record a message, but the call or message is not recorded in any way by MJ. 2) I see quite a few different pieces of hardware on the Ooma site. If I would decide to go with Ooma, what is the basic equipment I should purchase?

Last edited by Polar Bear; 09-20-2015 at 06:47 PM.