I have had a few calls to Century Link but the waits were minimal and the tech support people were very good (and I speak tech). I had a billing issue that was taken care of promptly and without any drama. The terms and conditions for the service I have were clearly explained. Like all of these companies, it behooves you to call yearly and get the best "introductory deal". I accept this as the way things are. Our current deal is similar to what we have paid previously (outside of FL). Our service has been very reliable. I like the fact that it is fiber optic to the house - one less conductive cable for lightning to jump on. I have been happy with Century Link: good, solid company.
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Originally Posted by mikempp
I am amazed at the poor quality, games and high prices the cable/internet providers get by with here in the villages, my ohio home i get twice the content for half the price and tech support seldom on hold for more than 5 minutes that fix the problem (seldom need them). Since I don't spend much time there cut back to just internet, base plan $14.99 i have the higher speed and it's a whooping $17.99, and no not a year plan and the price jacked up, had in over 2 years now. i wrote my representatives but never got a reply. I had centurylink every month had to call and be on the phone for 40 minutes or more to get the price i agreed, then after the 2 years they said i owed them an early termination fee of $150, they said getting the agreed price was a new contract? Their trick is never put anything in writing, then change the rate monthly.
Really think internet ought to be regulated like the phone was years ago, it is a necessity as far as I am concerned. Any ideas on how to address the poor service we all get?
Really don't need the cable TV, in fact i get better channels on antenna then the 45 channels on comcast!
I'll give brighthouse a call
nope just north of 466a they don't cover anything north of 466a he said.
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