Quote:
Originally Posted by Retired75
I just got my brighthouse installed. I live south of CR466A in the village of Sanibel. I have lived here for about 3 years. I have had Centurylink and Comcast in the past. I have never had such horrible customer service in my life. I decided to switch to Brighthouse. After looking on here I saw that the local rep was Lysander. I contacted him and my switch could not have been any easier. I have had service for over a month now. As a new customer he also offered me a free month for signing up. I have had nothing but a great experience with Brighthouse. If were like me and are tired of the horrible customer service and pricing game that you get from the other providers I recommend calling Lysander for new service. He even gave me his personal number if I have any problems, which I have not. His number is 352-414-6756.  |
and am now interested in Brighthouse...but...please explain:a)a few examples of bad customer service b)how you can rate Brighthouse so highly after only a bit over a month as most $$$'s happen only after 6mos. or so...
No I don't work for or represent Brighthouse, but I hesitate to switch based on loosely written negative remarks and glowing reviews for such a short period. My interactions with Comcast haven't been negative like yours...just very frustrating...