I can only go by my experience and CenturyLink tech support has been very good. I would go as far to say that I spoke to a couple of guys who were downright excellent. I do speak the language so I find it easy to work with tech support people. I had a couple of issues at first and we got to the bottom of it and it has been reliable since. However, your perception is your reality. Regarding the first year deals, call them up and ask for a continuation of the first year deal - I have done that. You catch more flies with honey than vinegar.
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Originally Posted by justjim
All of these companies (Comcast.Century Link, Brighthouse, Direct TV, Dish) have deals upfront, usually one year, and then go up substantially, thereafter. Another "hook" on price is their vacation policy. Price will go up following putting your service on vacation. Customer Service is poor, at best, with any of these companies. That's reality IMHO.
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