I almost always get results from an "eyeball to eyeball" conversation as opposed to a phone conversation. If I don't get results from a personal one on one reasonable conversation, I just move on.
Maybe they have staff/workers on vacation, accident, sick, etc. etc.
OP, I do understand how you feel---not returning my phone call is one of my pet peeves!
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Most people are as happy as they make up their mind to be. Abraham Lincoln
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