The OP doesn't want to talk to anyone at Village Palms; instead he/she wants to bash them on TOTV, AND TRY, to keep customers away from them. We recently spent over $14k with them and love our landscaping. We've called them several times after the installation to add a couple of more low cost items and have ALWAYS gotten a return call.

Man/woman up, put your big boy/girl pants on, and drive yourself to their facility on 466 and talk face to face with them.