Quote:
Originally Posted by dbussone
You assumed that what the OP said about not getting a call back was accurate. What if the OP doesn't have voicemail or gave his/her number off by one digit, or the person taking the message incorrectly wrote down the OP's number. These things have all happened to me at one time or another but I don't recall going off on a rant over it.
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What if..... the company rep was still unprofessional. Unless this company is completely screwed up, they have a file on this person, and Jodi most likely knows who this is. How about the rep say "I'm terribly sorry for the confusion, and I will get with Jodi this morning and straighten this out."