Overall poorly handled by the vendor. The original post by the owner was a perfect example of how not to handle things. I went to many mandatory "charm school" classes to learn how to deal with upset customers.
Quote:
Originally Posted by Callaway Guy
And there you are - the story behind the bashing; all because of the removal of mulch and preening. Something they don't even do. Why didn't you call your lawn care company, OP? Because they wanted to charge you too much?!?!?!?! Unbelievable, some people.
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