Last Dec. I purchased a brand new 2014 Club Car from GCW. Traded in my old 2004 Club Car that I purchased used in 2010. Imagine my surprise when the NEW cart didn't go any faster than the old one! The new one goes 19.2 MPH. It's my own fault that I didn't ask up front what the speed was, but I never even considered that the new cart wouldn't go the legal speed limit of 20 MPH. I'm aggravated every time I drive it, which isn't very often. I finally wrote a letter to the owner stating all of the above. What I received in return was a patronizing, condescending reply from the GCW owner lecturing me on the legal speed, safety & how I shouldn't tamper with the controller. ALL I want is for the darned thing to go 20 MPH. If a motor can be calibrated to a specific speed of 19.2, I can't imagine why it can't be calibrated to 20.0! The letter concluded by admonishing me to have GCW service the cart. I don't think so! Very poor business practice imho.
