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Old 11-09-2015, 10:50 AM
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dbussone dbussone is offline
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Quote:
Originally Posted by xcaligirl View Post
CartWorld insists on setting the max speed as 19.2 or the warranty is not valid! I'm fighting with the cart the entire time to get at least 19mph on the paths. Going uphill is 17-18 with people passing me, yelling at me and an occasional finger flying in my direction. There was a horrible rattle when I first got the brand new 2015 cart... that's when CartWorld took the cart, turned the RPM's down to 19.2 which still has not fixed the rattle. The 2nd time I used the cart at night, I kept smelling an electrical burning smell and sure enough the headlight burned out leaving a huge hole (about 3-4" in the headlight 'casing')... They replaced it, fixed the mirror that they mounted incorrectly (we fixed the side mirrors that were not mounted properly) and then Friday night all the lights went out & no turn signals, no headlights, no horn, no emergency flashers...NOTHING! I bought the cart in September 2015 and received it on Sep 30th! I don't use it every day and it was in the shop for about a week....hmmmm ~ I think I've actually been able to use it 4 weeks and 3 days! Since we feel something should be done (it's obviously a LEMON), service department told us to talk to sales! REALLY??? The service department didn't FIX the problem the first time causing more problems.... Not happy with CartWorld at all!!

FL has a lemon law that applies to vehicles. You may want to check and see if it pertains to golf carts as well. I'd also start with Seniors vs Crime. They go a great job on our behalf.

File a complaint with the better business bureau and start documenting everything that has happened.
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