I’ve been having a problem that I find unique, others say is puzzling, and the techie gurus say is impossible. I have a Comcast account and generally use Outlook Express for email. A couple months ago, I discovered that none of the mail I was sending to people with embarqmail.com addresses was going thru. I was getting no failed mail msgs of any kind. The mail would just disappear into hyperspace. I tried it both thru OE and from the Comcast host.
I first contacted Embarq to see if they had some type of spam filter that could be kicking me off. They assured me that they did not and that I was not being blocked by them. I then contacted Comcast. Their first response was that since I wasn’t getting an error msg, they would have nothing to analyze and so could not help me. I complained a bit, got another techie, and they tried to send something from my account. It did not get to the Embarq customer. There only reply was that it left their host so that’s all they cared about.
I next contacted Embarq again. They explained that they had no blocks that would identify an individual sender (oh, forgot to say --- my Embarq customer friends were getting mail from other Comcast people), only by IP address. All mail goes thru the Comcast host port so I would not have a specific IP address. I even contacted Spamhaus.com, which runs the spam filters for most ISPs. They couldn’t help.
Another contact with Comcast and they again showed no interest. I called Embarq yet again. Luck of the draw, I got their call center in PA. I gave the guy my email ID and password (I know, a big no-no) and he logged onto Comcast from there and sent an email. It went thru. :hot: We/He checked and it had left Comcast thru a PA host, not the one down here in Florida. I told Comcast of this action and their general response was “Doh? And your point is?" Again, no help.
To get around this, I started sending mail intended for Embarq folks from my Villages account. A couple weeks ago, I evidently accidently included one of the Embarq folks a msg from my Comcast account. It went thru! :hot: Happy Days!!! A week later the blockage, whatever it is, returned and remains.
Any ideas??? If anyone has specific questions, I'll be happy to provide whatever info I have.