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Originally Posted by Dr Winston O Boogie jr
I only see it as misleading as they might have said "No direct charge to you." rather than "no charge". I supposed they could have said, "We charge your insurance company directly so you won't pay a thing. "
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Having dealt with that auto dealership in the past it is easy to see that one business that "walks close to the line" easily attracts businesses of the same nature.
There is a hidden cost in the small claim in that several of these over a specified period of time (whatever the insurance company sets internally) can add up to a downgraded rating by your insurer and higher premiums in the future. I agree with previous postings that nothing is free or no cost. The customer is remiss by not specifically asking "who is paying for your services?", or "why is this free?". In this lapse, good scams are born.