The problem is with the fanchise owners. This is a very expensive store to buy in a very high traffic, high potential area. I have also stopped there a few times for a coffee and amazed by how slow service was for the number of people working there. That is one problem with the Villages growth, you lose one customer and two new ones are waiting to take his place. We have a Dunkin Donuts nearby that has same problem. I think these kinds on businesses need the "owner in the store".
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