Anytime I have been to JR's they have been very busy. I've received good service and the food, although somewhat overpriced, very good. I am sure there was something in the menu which stated there would be an extra charge for the onions.
I am sorry you had a bad experience and will not return. But I doubt if they are going to be going out of business anytime soon.
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The difference between genius and stupidity is genius has its limits - Albert Einstein
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