We never had an explosion. But we did have an LG bottom freezer refrigerator catch on fire in 2009 in Utah. The light that turns on when you open the door, malfunctioned and never turned off apparently. We started smelling a chemical smell in the kitchen and were worried that it was a natural gas leak.
After checking everything we could, we opened the refrigerator to find the light dangling and the housing charred. The plastic ceiling of the refrigerator had melted and was hanging like stalactites. The plastic containers on the top shelf had melted.
We called LG and were told that they knew nothing of this type electrical problem. (we were out of warranty by a few months) when checking online though, there were many incidents with our model number.
We appealed to our retailer and they were wonderful and replaced the refrigerator. It was a counter depth, SS, bottom freezer, so it was about $2,000. The retailer did this on his dime. But asked us to get another LG and extended warranty this time. He hoped to get LG to credit him for it.
I was leary of another LG, but didn't have any real option.
The new LG had LED lights! Big improvement!
When we were looking for info on our model there were several house fires caused by the refrigerator shorting out and the short traveling to the outlet and to the wiring throughout the house. We were lucky.
Our replacement LG was wonderful. Not a single problem.
Appliances are so complicated these days, we have so many bells and whistles it does not surprise me to hear about this explosion. It's horrible and could have been even more so if the residents were home.
I hope they figure out the cause and changes are made at Whirlpool.
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