Haven't been to the Savannah Center in a while, but I do agree, for me, the music is way too loud. Part of the problem is the sound man and part of the problem is me....I swear I can hear snails crawl. Because I find the venue to always seem too LOUD, I make sure I bring earplugs. Actually with earplugs in, you can hear the singers better it seems, at least for me.
It's a tough call for any sound board man....too low and no one hears, too loud and some may suffer. It could be the room, but maybe not. Saw the Doobie Brothers at an outdoor venue and the volume was unbearable. We had to leave.
Sometimes you will see earplugs for sale in the lobby before a concert....cost is minimal and well worth the price if you have good hearing....and would like to keep it...
