Quote:
Originally Posted by tgould92
I have been using this Car wash since the day it opened...until today I have been very pleased. I had my car washed as I usually do last Wed. As I was leaving the facility I noticed my Ipod was missing ($140 unit full of music)...it was originally hooked to the music system in the vehicle...I immediately returned and spoke to the manager, a Mr Derek Rudolph. He watched video of my car being washed as his supervisor searched the vehicle....upon not finding the Ipod or being able to determine who had removed it, he offered me $150 worth of free car washes...I declined and explained that I would rather have a replacement Ipod or the money to purchase a new one. He shared that he was not authorized to give me anything other than the credit, but that he would have the owner call me to work out the problem...I have called numerous times but have not received any return calls....I have not reported this as a theft to the police but intend to do so if I am not contacted post haste!!! I did not see any signs explaining that the car wash was not responsible for lost or stolen items!!!
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Sorry for your loss, but I don't see the car wash having any responsibility in your loss.