I always play the phone game with them every year and get a new promo rate. The one I had recently was $20 cheaper the first 6 months.
So after that I called them and told them I wanted the same rate locked in for 2 years and the new X1 system.
No problem they locked me in at my old rate for 2 years and sent me all new equipment.
You don't have to lock in a new rate they will send you the new equipment at no charge and you just take the old stuff back to the office in Summerfield no wait there.
But the new X1 is a great upgrade with voice remote, new DVR functions and more.
I have TV, Phone, and Internet my total bill with all the equipment service and taxes and fees is $175 month. They now include Starz with the basic Digital service.
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