Re: Do pool companies and other service workers think we are stupid?
Talk Host - I don't think these service companies that are non-responsive think their customers are stupid. I think the issue is more that THEY are stupid. They probably mean what they say when they say it, but forget over the course of a day. I realize there are myriad ways for them to remember (make a "To Do" list for tomorrow is one), but they stupidly do not. I'm guessing there is no malice in their actions, just downright stupidity. And that is one of the reasons the majority of business fail in the beginning - they just don't know what it takes to succeed as a service provider.
But yes, it does come off like they are purposely ignoring their customers!
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