[zcaveman]

Originally Posted by marennorge

Just before we left for a trip North for the holidays, Comcast contacted us by phone that they want to send us the X1 Enterainment System equipment upgrade absolutely free. She insisted that it was no additional cost to us forever, etc.

So the box is here and before we install it....is it really at no additional charge?
I've read related posts and threads about how great it is but cannot find anyone who has mentioned its cost. What gives?

Thanks.

Could you please tell me what the shipping charges were? I was on a chat and they said that they could send me the equipment but I would have to pay shipping.

If I go down to the local office to get the boxes I have to turn mine in first. Not sure if I want to do that.

Z