She also said that the Dentist agreed with the hygienist. My opinion, you can't feel too bad for the patients using that dentist office if you continue to let them go there without warning. New people are looking for a dentist everyday and if someone has the opportunity to save them the pain and problems associated with this office, why wouldn't you.
Why tell us about the experience at all. Guess some people just want to vent to us, but don't really feel that bad for the other patients.
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