Service Smart unethical ?
Yesterday afternoon the doorbell rings. It is a technician with a Service Smart uniform driving a Service Smart truck. He was not my regular technician (at least I did not recognize him). He performed no service yesterday. Had a clip board in his hand with my monthly bill. Says to me we are trying to clear our books for the year could you please pay this bill now. I said did I miss a payment? He say no just trying to clear the books. I said why would I do this? Send me the bill like you always do. I don't have time to check this out now. He stares me down and walks back to the truck - nothing more said. What reliable company would do something like this? My interpretation is where's my holiday gift. Is this acceptable behavior around these parts?
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