After we closed last Spring, we purchased a sectional for our living room from City, the price and quality were competitive, delivery was quick and professional. There was a minor issue which a service person came out and fixed within 2 days. I had read all the reviews too, but we wanted what we wanted and were pleased.
FWIW, we've just returned to TV and after many days and miles of looking, found Kanes in Ocala to be where we purchased two bedroom sets and our dining room stuff. The BR set we picked was also available at Whites and Family for about 1500 more all in, so the drive was worth the time.
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