I was at the Sumter County library across from the Villages High School midday today. I created a problem when I selected an ebook using my PC but then downloaded it to an Android device (warning to others: don't do that. Select your book with the same device onto which you will download it.).
The Sumter staff could not have been nicer in helping to unravel the mess I created and cared very much that I had/have a positive ebook experience.
As a side note, I've used both Overdrive and now Axis360. In the short time I've been using Axis360, I much prefer it. An Axis360 book is automatically downloaded onto your device so you can read without needing an internet connection. Extra steps were involved to do the same with Overdrive.
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The Villages via Cincinnati, Ohio
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