No Surprise
This is the worst Sams Club I've ever been to AND YES I STILL PATRONIZE IT. The mgr of this store has a lot to be desired. No shock at the answer you received. Does it take 3 people at the service counter to issue a new ID while other customers are waiting? Automotive techs weren't allowed to release vehicles to customers because the computer was down & they couldn't document their work in the system to issue bill. The vehicles maintenance was complete. Answer they gave patrons was "We're trying to get IT to fix it." Broken glass wet spill in grocery isle for 45 minutes. Team member stayed with it then walked away when she couldn't get any response to her radio request for clean up. No signage was placed by spill. 50 or more gallons of milk tipped over inside cooler without anyone cleaning up. Outside security lights in parking lot not working during highest crime time of year, "The Thanksgiving/Christmas Holidays in 2014". 2015 was repaired. No grocery carts available for shoppers at 2 p.m. Carts were in lot but none inside. I'm sure I've forgotten something.
I've never been to Costco but sure wish the hell they had one near us.
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