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Old 01-08-2016, 03:36 PM
bagboy bagboy is offline
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The norm is for a fitter/driller to start with smaller thumb holes, then make the adjustment when the bowler picks it up. That holds true for finger holes and grips also. In your case, it appears that a mistake was made, most likely during the drilling process. BUT, it can be easily rectified. The thumb hole can be plugged and redrilled smaller, a thumb sleeve can be inserted and a new, smaller hole can be drilled. And as mentioned before, there are new thumb sleeves in use now that once fitted properly, can be screwed in and out, and used in more than one bowling ball.
Usually when buying a ball, a customer doesn't want his/her brand new ball plugged. I get that. If that's you, just ask for a thumb sleeve, permanent or removeable. This should be at no cost to you. The bottom line is, you ultimately want the proper fit. So do what it takes, work with the shop staff, and get it right.