Ya dun good, Dotti,
When you used that teachable moment, I bet he heard every word you said and it's all filed away for future reference. I sure hope so, anyway.
Of course, he should have thanked you and apologized profusely. But some people either don't process right away or can't admit being wrong.
You sound classy. I probably would have done a little berserko dance at the mail station.
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