[NY Golfer Steve]

Much to our dismay, we keep running into the same problem with Service Smart. We signed up and paid for an expensive improvement in December. Within 48 hours, we had cancelled our improvement and asked the company to promptly refund our credit card. 6 phone calls later, no refund at all. Each time I asked to talk to billing, there has been 'nobody available in the billing department' and was also told the operator would pass our message to the billing department to process our request and credit our account. I also asked to have the billing department call me. Nothing. Last Thursday a manager by the name of Mr Barry, who 'has direct contact with the owner' would return my phone call by 5pm. No phone call received, no credit on account. Don't do business with them.