If things aren't right, warranty reports the issues to the people who hire the subcontractors and they are expected to see they are corrected. The subs know that if too much is complained about they will be fired. Warranty has great power and if you treat them nicely, they bend over backward to see the issues are solved. This is my experience and a myriad of friends experiences as well.
You can always catch more flies with honey than vinegar.
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It is better to laugh than to cry.
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