Home warranty or home inspection problem?
Prior to closing on our home in October, we had a home inspection. We closed on our home and it had a home warranty policy.
Now the problem. We came to the house immediately following closing and had neighbors in for champagne. It was a cooler day and the air conditioner had not been on, but we turned it on when we arrived. A couple of hours later, we realized that the a/c was not cooling. The next day, we called the repair man who did something to make it work, but it did not work for long. We bought a new furnace and a/c. Workman were coming in and we need the a/c. THEN we realize that we have a one year warranty on the house.
The home inspection company will not offer any help because they said that the a/c worked when inspected, and the home warranty company won't help because they said it did not when we bought the house.
Some help should be given because we had insurance thru the whole process, but whose problem is it? It is hard for me to figure out who is most responsible.
We know that getting the a/c replaced on our own isn't helping, but who should help with the cost, home inspector or home warranty?
We have notified our salesperson and both the home inspection company and
home warranty company just said no.
Does anyone have any ideas that might help?
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Village of Hacienda East
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