Sounds to me like some are commenting on their experiences with "landscapers", while others are commenting about service they have had/do have with "lawn services" people. To me, these are apples & oranges and the OP should be careful how to evaluate what people are posting. Obviously, this is a message board and stuff like this happens all the time, and it can get confusing.
I also think that the time frames that posters indicate their experiences are from can be important as some outfits may have gotten their act together, hired different staff, changed bosses, etc., and today's services may be better (or worse) than that expressed by the poster offering the info.
In general, as has been said on TOTV many times, other than a modest deposit to get the job rolling (as described by some already), any outfit asking for sizable deposits prior to doing any work should be avoided.
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