DirecTV vs Comcast
I have been a huge fan of DirecTV. I switched from Comcast about 5 years ago because customer service at Comcast was really, really poor. Also, DirecTV had better equipment, more HD channels and excellent customer service.
However, this week I had a problem with one of my DirecTV receivers. When I called them, I got a runaround reminiscent of my Comcast days. Over two days and several hours, I talked to 6 different techs and customer service people. They sent me equipment I didn't want and set me up with a tech visit for this morning and then cancelled it without telling me. One person told me that customer service hasn't been the same since AT&T took over.
I'm thinking about going back to Comcast but would like some feedback from anyone who made the switch recently or has experienced Comcast customer service whether positive or not. I understand Comcast has made an effort recently to turn around their sub par service. I would love to have Bright House but I'm north of 466A.
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Netherlands, California, Quebec, California, Texas, Turkey, Minnesota, Panama Canal, California, Illinois, Turkey, Maryland, Germany, Florida, New Mexico, The Village of Amelia and now The Village of Hacienda East. 
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