It's the thought that counts! I'm sure your wife appreciated the gesture.
We also appreciate you sharing your experience. You will have saved someone else from being equally disappointed.
Some businesses do not realize that the first impression they make may be their last! Also a customer who feels he got lousy service will tell others and that business has therefore made a lousy impression on many others, as well.
Hope your Valentine's Day was great, in spite of the florist.
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