
02-17-2016, 02:00 PM
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Soaring Eagle member
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Quote:
Originally Posted by villager
Update - to answer a few questions, I know it was Service Smart for two reasons. 1) they left the bill (for my neighbor) in my door. 2) another neighbor saw them doing the trimming. No notice was ever received by SECO or any other utility company stating bushes needed to be trimmed. If that was the case, then only those bushes would have been trimmed, not around the entire front and back yard landscaping.
A "supervisor" came out this morning. We walked around and looked at the landscaping. I also showed him the before and after pictures. He said "we will see what we can do", which implies they are accepting the responsibility.
I also filed a report with Seniors vs. Crime today. They will step in and contact Service Smart with what I am requesting. On a positive note, Seniors vs. Crime said once they get involved, Service Smart usually does what is asked. Seniors vs. Crime also mentioned the fact the supervisor said what he did implies responsibility. Seniors vs. Crime also mentioned the trespassing issue. I could really take this way further than I am by contacting an attorney.
I am keeping positive and doing the Magic of Believing that Service Smart will step up to the plate, accept responsibility and make it right. They have pictures of more damage they did and if I wanted to get ugly, it would cost them way more money that what I'm asking them to replace.
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Excellent. Give 'em hell Harry !
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