Quote:
Originally Posted by GeoGeo
I have a friend who is a patient of Dr. Smirnoff. They have expressed frustration with the way the office operates. You cannot be more than 5 minutes late or you won't be seen. Also, instead of charging what the insurance doesn't pay they make you pay an amount and you end overpaying. They have been trying to get a credit balance refunded for some time. It is a small amount and won't make or break them, but it is the principal. Told to come in and get the refund. When they went there, they said they were too busy and they would mail the check. They said they mail checks all the time. Never got the check in the mail. Called again. Said they would have to come in and that they do not mail checks. Went again to the office and they were not open. My friends aren't up that way alot and they aren't going to make a special trip. There are other discrepancies and problems they have had with this office. Then they were told the office would mail a check out, but would have to deduct for mailing it out. How cheap is that office? How about they pay for my friend's gas for driving there to get the check and them being too busy to mess with it?
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Is he related to Dr. McGillicuddy?