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Originally Posted by Trayderjoe
We have Comcast right now, and are looking to drop it due to inconsistent/poor customer service, and trouble with the internet (we are north of 466A). We have been considering DirectTV and had hoped things would get better under AT&T. We do have AT&T U-verse at our home in Michigan and really like it. Excellent customer service, good quality tech support on the phone, and they overnight expressed a new receiver to us at no charge to us when ours went bad. We did the cable route (Charter) and you would think it was Comcast under a different name.
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We also have Charter at a different location but for internet only. Aside from routine, and expensive, price increases I enjoy the speed they provide, 40 to 60 Mbps. Competition would solve a lot of TV and internet provider problems but that doesn't seem likely to happen. Has anyone tried to "cut the cord" and go with just the internet and an OTA receiver/recorder?