Comcast is deceptive. They do rate increases without informing you in advance and they bill you for late charges even when you are on automatic pay. It is hard to understand their agents who have foreign accents and the agents lack the knowledge to handle corrections. It took 4 hours and three agents to correct a billing error. They also dropped channels that were originally assigned.We have had to deal with Comcast several times due to their errors.Beware!
|