Quote:
Originally Posted by a002710
Went to Lady lake TireChoice store today to get an oil change tire rotation and alignment check for my car. Before servicing I was asked to sign the quote with prices that seemed to me to be out of line and when I asked about them I was told, don't worry we take the discounts out at the end once we figure out what all we need to do. Big mistake on my part. As it turns out I need new struts. I was given a quote of $2400 for struts and new tires. I turned that down when I figured out I could get better tires from Tirerack shipped and installed and do the new struts myself for $800. So all that was done was a synthetic oil change and filter for $74. At check out I told the clerk I had a coupon from the corporate web page for $18 off, he told me he had already taken a $25 discount. I had a coupon from a competitor for $49 for a full synthetic change and he told me they don't honor competitors coupons. Upon returning home I found on the corporate website that it is company policy to accept competitors coupons plus give you an additional 5% off. Beware, they lie and overcharge. I told them I would not be back. They said no big deal, we're a for profit business, we don't need your business. MAKE IT A BIG DEAL. We have choices. Go elsewhere
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Not just that location. They are all dishonest. Shameful.