I thought Sears had a longer warranty. We have the 2 separate units, and no problems after almost 3 years. Have used Sears water softeners for over 30 years with an average life of 10 years. The hybrid units came out right after we purchased our units.
Hope you can have this fixed under warranty.
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Pennsylvania, for 60+ years, most recently, Allentown, now TV. 
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