The only way to get some satisfaction of payback is to tell them to hang on till you get the person they ask for. You are then wasting their time as they are wasting yours. Of course they eventually hang up. I had one that said he was from Microsoft and hung on for quite a long while. When I went back to the phone he was still on and I told him I just wanted to waste his time too.....He called me a s.o.b. It felt good knowing I annoyed him.
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Les
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