Talk of The Villages Florida - View Single Post - Service Smart unethical ?
View Single Post
 
Old 04-11-2016, 03:57 PM
toddao toddao is offline
Junior Member
Join Date: Sep 2011
Posts: 23
Thanks: 0
Thanked 4 Times in 4 Posts
Default Service Smart = Service NOT

I used Stellar and they were good. But when they "merged" with Service Smart last year things went south fast. The owner sent me an apology for the poor service and offered me a $2oo.oo discount to renew my fertilization, weeding and trimming yearly contract. Figured I'd give them another chance. BAD IDEA! They trimmed and weeded sporadically and the workers had little idea of what they were doing. Some months later I realized they hadn't been fertilizing. When I contacted them they claimed I didn't have that service even though I had paid for it and they actually did it one more time after the renewal. I said that was enough and wanted a refund of my unused fees. Took me over a month to receive it even after I paid a visit to their office (a real sweat shop I might add) to ask for it in person. STAY AWAY FROM THIS SLEEZY COMPANY.