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Old 04-12-2016, 10:21 PM
John_W John_W is offline
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I've had the exact same problem since Saturday, today is the first time I've been on TOTV since then. I believe the problem started on the Centurylink.net homepage when I clicked on an ad that was by adware.

I contacted Centurylink internet help and as soon as I said it was a malware, they wouldn't help. I downloaded malwarebytes.com and ran scans with that and McAfee and nothing worked. I sent an email to the malwarebytes help line and a fellow there named Adam has been sending me emails since Sunday.

We ran some tests and I emailed him some reports. Today he said every looked fine but I needed to reset my Google Chrome browser. Unfortunately that didn't help. I downloaded Mozilla Firefox browser but the redirect showed up on that, and likewise with the Internet Explorer that was on my desktop.

Finally I just reset Google Chrome a couple of more times and it went away. The fellow that was helping me, Adam, was next going to have me uninstall Chrome and then do a whole new installation. I didn't want to do that, so I tried everything and finally I got it to work.

If you do reset your browser and you have Google Chrome make sure you're signed in and have all your bookmarks and stuff sync and they will come back afterwards.