Quote:
Originally Posted by Markam
I have had Century Link 10mb internet service for the last few years but recently needed a faster speed, so I called CL to find out what was available. Turns out they now have 25mb download service for the same price. The upgrade did not require any additional equipment but took a few days before it was activated. The upload speed has also been increased to 2mb.
Would have been nice if they would have automatically provided it when it first became available as a free upgrade to existing customers.
So if you now have their 10mb service, you should be able to call and get the same free upgrade - just for the asking. I believe I called them @ 800-366-8201
Cheers
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It is really interesting that they don't offer this upgrade automatically or even inform you that it is available. I just called the number you gave and.... Bingo, because we have fiber optics (south of 466A) they can make the change outside our home.
They did try to upgrade my modem, But we own an Apple Airport Extreme and so we are covered. We are so glad we own our own modem. We played that game a few years back. Buying is so much cheaper!
We will enjoy the faster speeds! Thanks so much!!