Quote:
Originally Posted by Marathon Man
Please consider this. By telling you that the wait would be an hour, they did your group a great favor. They were giving you the opportunity, and the choice, to wait or to move to another place. Perhaps an unusual circumstance caused the kitchen to be unable to handle your group at the time.
Seems to me that Mallory should be thought well of, rather than poorly of.
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I agree. They could have easily seated the group and then have them wait an hour for service. No business want to turn away customers, but unexpected circumstance's due arise at times. Giving the group a choice of waiting or leaving was the right thing to do. To many places will seat you and not give you notice of a long wait time.