I would try your memory chip in another computer, if it works, just copy the photos to a usb drive and plug that into your computer. It may be a connector problem with your PC. Were you able to read this device before? There were a few physical configuration for the contacts on the various memory cards, so the other possibility is you have a card that is not compatible with your computer. Also, if the camera has a usb port, leave the card in the computer, and plug the cable into the camera and the computer. You should get a box asking if you want to import the photos.
Hope this helps.
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Pennsylvania, for 60+ years, most recently, Allentown, now TV. 
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