Quote:
Originally Posted by paullynnchin
We have a contract with Service Smart for our pest and shrub service plus the trim/bed weed service. Our contract says they are to come out monthly. Noticed they have not been out since February and finally after many calls promising they will be out, she said they changed their service and will be out every two months now. We paid for the monthly service. She said she would look into changing it back to monthly but they still have not been here. The guys who come to our homes are great but the office manager seems to have some problems. I think we should have been told it is every two months now. So check your contract. Also they seem to have a problem with scheduling. When you ask if they can please tell you about when they will be out they seem unable to do that. I do like to be home at times to explain which shrubs I would like trimmed.
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Go to their office in person in Ocala and demand your money back. You will save yourself a lot of hassle and heartache if you do this sooner rather than later. Do not leave their office until you have your money. Worked for me August 2015.
No regrets!
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