From what I was told this owner has a long history of bad service complaints !!!!
I think the same owner has gone out of business once already and came back as SS.
Marty from Stellar married the owners daughter and together they started Stellar, that company did a good job for us then Stellar sold out to the father and he changed the name to SS.
We paid for a year in advance to get the discount with Stellar and SS would not honor the contact.
We dropped the and went with Falcon Pest and could not be happier lawn has never looked this good !!
Ok now for all the negative people who want to preach about not paying in advance, I got it, I understand, and it is a personal choice so no each to preach again.
Bottom line I would not walk away from SS I would run full out away !!!