We have lived in FL for over 12 years. Kane's has had the reputation of being one of the worst furniture retailers. They are all over FL and did not get that way by being the best. Our understanding is that their drivers are (or were) paid by the number of pieces they deliver and that you accept. The driver's job is to get you to take the piece, so they are either cleaning it up (making it looked fixed/undamaged) in the truck or talking you into accepting a damaged piece (that they will "take care of"). We remember many complaints about their leather goods. For many years the word "bonded" was not used and most all their leather is bonded leather. Looks good, but does not hold up over time. They also buy directly from (mostly Asian) manufacturers, so the furniture models turn over quickly, (with an inability to replace with same models or get matching pieces). Look up the complaints on the internet and buyers beware.
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